Patron Code of Conduct

Patron Code of Conduct 

Porchlight Music Theatre is committed to maintaining a safe, comfortable and inclusive environment for all. We expect all our patrons to conduct themselves in ways that support this commitment and to treat everyone — performers, crew, staff, volunteers and other patrons — with respect.

By entering any of Porchlight’s performance spaces, patrons agree to the following: 

• Patrons will be treated in a professional and courteous manner by all Porchlight staff and volunteers and patrons will, in turn, treat all staff and volunteers in the same manner. 
• Patrons will enjoy each performance free from the disruptive behavior of other patrons, including foul or abusive language, obscene gestures, fighting or engaging in other behaviors determined by Porchlight staff to be disruptive or harmful to other patrons, artists, volunteers or staff. Patrons who do engage in such behavior will be asked to leave the venue immediately without refund.
• Patrons will not use cameras, video cameras, cellphones, laptops or other electronic devices during the performance, for any purpose other than accessibility technology.
• Patrons will sit only in their assigned ticketed seats and show their tickets if requested.
• Patrons will comply with requests from Porchlight staff regarding facility operations, health & safety measures and emergency response procedures. 
• Patrons will not interfere with the event, artists or crew at any time during the performance unless engaged directly by the artists onstage as part of the performance. 
• Patrons will report harmful or inappropriate behavior to Porchlight staff rather than engaging themselves. 

The Porchlight staff has been trained to intervene when necessary and to use their best discretion to help ensure that those who ignore our Patron Code of Conduct do not interfere with other patrons’ ability to enjoy an event. Any patron who violates Code of Conduct may be subject to ejection without refund and, to the extent their conduct constitutes a violation of law, may be subject to arrest.